I don’t know how many machines to order, what do you recommend for my event?

0 -50 Guests 1 Machine 1-3 Mixes
50 – 100 Guests 1 Machine 3-5 Mixes
100 – 150 Guests 2 Machines 5-8 Mixes
150 – 200 Guests 2-3 Machines 10-12 Mixes

How easy is it to operate the machine?

Our machines are very easy to operate, you will be given a tutorial on how to use the machine once it has been delivered. We will also walk you through making the first batch of mix and make sure you know how to make any additional batches. An extra mix will be left on the cart and will only be charged for if used. You will have our cell phone where you can call us with any questions during your party.

How long does it take the mix to freeze?

30 – 45 minutes depending on the temperature and if the machine is placed indoors or outdoors, once the machine completes the first freeze cycle, it’s nonstop for the rest of the night, there’s no waiting between batches.

Does ‘Time2Chill Margarita Machine Rentals’ provide the liquor for alcoholic beverages?

No, we do not, you will need to provide 2-3 liters of alcohol based on the strength and type of drink being made. FYI – all of our mixes are delicious without alcohol for business events and kids’ parties.

How far in advance of my event should I book my machine?

We suggest that you make your reservation 2 to 3 weeks in advance of your party, although you are welcome to call us with last-minute requests and we will do our best to accommodate if we have availability.

What do I need when ‘Time2 Chill Margarita Machine Rentals’ delivers the machine?

We will need to speak with the person responsible for running the machine. We will provide instructions on how to operate the machine as well as mix the first batch of drink mix.

How big are the machines and what are the power requirements?

The machines are about the size of a large microwave and are delivered on a wheeled cart. They require a standard 12-volt 15-amp circuit (standard household plug). If an extension cord is needed, we will provide one. Since the machines draw about the same number of amps as a refrigerator or freezer, they MUST be plugged into a circuit that does not already have a large appliance connected to it. Most machine problems that arise are caused by the machine sharing circuit with a refrigerator, freezer or inflatable bounce house.

Do I have to clean the machine before you pick it up?

No, there’s no cleaning responsibilities nor charges for you. Just turn the machine off when your party is over.

Do I need ice?

No ice is needed, the mix is made for the machine and will freeze to a slushy consistency.

Can the machines be carried upstairs?

No, the machines weigh 200 pounds and must be left on the ground level unless an elevator is available.

Can I move the machine to another location?

No, the machine must remain at the delivery location.

What is the cancellation policy?

$100 total payment will be kept for cancellations greater than 14 days prior to the arrival date. Refunds will not be given for cancellations within 14 days of the event.